Soul Serenity Massage
At Soul Serenity Massage your privacy is respected and protected in accordance with the Privacy Act 1988 and the Australian Privacy Principles.
Information we Collect
We collect only the personal information necessary to provide massage therapy and reiki treatments safely and professionally. This may include your name and contact details, emergency contact information and any relevant health information such as injuries, medical conditions, pregnancy status, medications, general stress levels and treatment goals.
How Information is Collected
Information is collected directly from you via intake forms, consultations and online booking forms. With your consent, relevant information may be obtained from other healthcare providers involved in ongoing treatment planning / care.
How Information is Used
Your personal information is used to
Provide safe and appropriate massage and reiki treatments
Identify contraindications or required treatment modifications
Communication with you regarding ongoing treatments or care
Maintaining accurate records to comply with legal, professional and insurance obligations.
Disclosure of Information
Your information is not shared with third parties without your consent. Your information may be shared if it is required by law or a serious risk to health or safety is identified.
Storage, Access and Security
Records are stored electronically in a secure health system and accessed only by the therapist.
Privacy Concerns
If you have any questions or concerns about your privacy please contact Soul Serenity Massage. If the matter is unresolved you may contact the Office of the Australian Information Commissioner (OAIC).
By receiving massage or reiki treatments you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as outlined above.
